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Privacy Policy (As of February 2022)

1. An overview of data protection

General

The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below.

Data collection on our website

Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator. The operator’s contact details can be found in the website’s required legal notice.

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.

Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyse how visitors use the site.

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

Right to object to data collection and direct marketing in special cases (Art. 21 GDPR)

If data processing is carried out on the basis of Art. 6 para. 1 lit. e or f GDPR, you have the right at any time to object to the processing of your personal data for reasons arising from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which the processing is based can be found in this privacy policy. If you file an objection, we will no longer process the personal data concerned unless we can prove compelling reasons for the processing, based on justifiable grounds, which outweigh your interests, rights and freedoms or the processing serves the assertion, exercise or defence of legal claims (objection according to Art. 21 para. 1 GDPR).

If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for the purpose of such marketing; this also applies to profiling insofar as it is connected with such direct marketing. If you object, your personal data will no longer be used for direct marketing purposes (objection according to Art. 21 para. 2 GDPR).

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behaviour. This happens primarily using cookies and analytics. The analysis of your surfing behaviour is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

You can object to this analysis. We will inform you below about how to exercise your options in this regard.

2. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via Email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

health.On Ventures GmbH
Im Gewerbegebiet 5
91093 Heßdorf
Germany

Telephone: +49 9135 422 97 80
E-mail: service@healthonventures.com

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, Email addresses, etc.).

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent in the future with immediate effect. An informal Email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to file complaints with regulatory authorities

Any data subject shall have the right of appeal to a supervisory authority, in particular in the Member State of his habitual residence, place of work or place of presumed infringement, without prejudice to any other administrative or judicial remedy, if the data subject considers that the processing of personal data concerning him is contrary to this Regulation. The lead regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. This is the: Landesamt für Datenschutzaufsicht, Promenade 27, 91522 Ansbach, Germany, Tel.: 0981/53-1300, E-mail: poststelle@lda.bayern.de.

Right to data portability

You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Encrypted payments on this website

If you enter into a contract which requires you to send us your payment information (e.g. your credit card number), we will require this data to process your payment.

Payment transactions using common means of payment (Visa/MasterCard, payment due on presentation of invoice) are only made via encrypted SSL or TLS connections. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon in your browser line is visible.

In the case of encrypted communication, any payment details you submit to us cannot be read by third parties.

Information, rectification, limitation of the processing, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, its processing limited, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data.

You can contact us at any time at the address given in the in our legal notice. The right to restriction of processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the examination you have the right to demand the restriction of the processing of your personal data.
  • If the processing of your personal data has taken place unlawfully, you can demand the restriction of data processing instead of deletion.
  • If we no longer need your personal data, but you need it for the exercise, defence or assertion of legal claims, you have the right to demand the restriction of the processing of your personal data instead of deletion.
  • If you have lodged an objection pursuant to Art. 21 Para. 1 GDPR, a balance must be struck between your and our interests. As long as it is not yet clear whose interests predominate, you have the right to demand that the processing of your personal data be restricted.

If you have restricted the processing of your personal data, this data may only be processed – apart from its storage – with your consent or for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or a member state.

Opposition to promotional Emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as spam Email, is received.

3. Data collection on our website

Cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of GDPR. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyse your surfing behaviour) are also stored, they will be treated separately in this privacy policy.

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data will not be merged with other data sources.

This data is collected on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a justified interest in the technically error-free presentation and optimisation of his website – for this purpose the server log files must be recorded.

Contact form

Should you send us questions via the contact form or per Email, we will collect the data entered on the form or sent per Email, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.

We will, therefore, process any data you enter onto the contact form or sent per Email only with your consent per Art. 6 (1)(a) GDPR. You may revoke your consent at any time. An informal Email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain the data you provide on the contact form or per Email until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

Leaving comments on this website

Our comment function stores the IP addresses of those users who post comments., We need this information to be able to pursue legal action against illegal or slanderous content.

As a user of this site, you may also be able to subscribe to the comments. Your Email address will be checked by means of a confirmation Email. You can unsubscribe from this function at any time by clicking the link in the Emails. The data provided when you subscribed to the comments feed will then be deleted, but if you have submitted this data to us for other purposes or elsewhere (such as subscribing to a newsletter), it will be retained.

The comments and the associated data (e.g. IP address) are stored and remain on our website until the content commented upon has been completely deleted or the comments are required to be removed for legal reasons (slander, etc.).

The Comments and the associated data (e.g. IP address) are stored and remain on our website until the content that has been commented on has been completely deleted or the comments have been deleted for legal reasons (e.g. insulting comments).

The comments are stored based on your consent per Art. 6 (1) (a) GDPR. You may revoke your consent at any time with future effect. An informal E-mail requesting this is sufficient. The data processed before we receive your request may still be legally processed.

Inquiry by Email, telephone or fax

If you contact us by Email, telephone or fax, your request including all personal data (name, request) will be stored and processed by us for the purpose of processing your request.

This data is processed on the basis of Art. 6 Para. 1 lit. b GDPR if your request is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on your consent (Art. 6 para. 1 lit. a GDPR) and / or on our legitimate interests (Art. 6 para. 1 lit. f GDPR), as we have a legitimate interest in the effective processing of enquiries addressed to us.

The data sent by you to us via contact requests remains with us until you ask us to delete it, revoke your consent to the storage thereof or the purpose for the data storage no longer applies (e.g. after completion of your request). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

Processing of data (customer and contract data)

We collect, process, and use personal data only insofar as it is necessary to establish, or modify legal relationships with us (master data). This is done based on Art. 6 (1) (b) GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract. We collect, process and use your personal data when accessing our website (usage data) only to the extent required to enable you to access our service or to bill you for the same.

Collected customer data shall be deleted after completion of the order or termination of the business relationship, unless we require them in order to fulfil our legal obligations or to assert, exercise or defend our legal claims.

Customer Account

You can create a free customer account without any obligation to do so. In the process, various personal data may be collected and processed, such as your e-mail address or your first and last name. We do not pass these on to third parties. The basis for this data processing is the respective consent of the user, Art. 6 para. 1 lit. a DSGVO. 

After logging into the customer account, the data stored in the customer account can be viewed or changed by you at any time, the latter, however, not for orders already placed. If you do not actively log out of the customer account, you will remain logged into your customer account even if you leave the SomniShop website. 

Your customer account with us is password protected. You can set your own password, but you must follow our security guidelines. The data required for access to your customer account (e-mail address and password) must be treated confidentially and must not be passed on to third parties. 

You have the option of having your customer account deleted at any time. To do so, please send an e-mail to our customer service (service@somnishop.co.uk). The deletion of your data stored in the customer account does not affect those data whose storage or processing is required for the assertion, exercise or defence of legal claims or according to statutory provisions (e.g. of a commercial or fiscal nature), Art. 17 (3) e) and b) DSGVO.

Data transmitted when entering into a contract with online shops, retailers, and mail order.

We transmit personally identifiable data to third parties only to the extent required to fulfill the terms of your contract, for example, to companies entrusted to deliver goods to your location or banks entrusted to process your payments. Your data will not be transmitted for any other purpose unless you have given your express permission to do so. Your data will not be disclosed to third parties for advertising purposes without your consent or legal basis.

The basis for data processing is Art. 6 (1) (b) GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

4. Analytics and advertising

Google Analytics

This website uses Google Analytics, a web analytics service. It is operated by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in analysing user behaviour to optimize both its website and its advertising.

IP anonymization

We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

Browser Plugin

You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en External link icon.

Objecting to the collection of data

You can prevent the collection of your data by Google Analytics by clicking on the following link. An Opt-Out cookie will be set to prevent your data from being collected on future visits to this site: Google Analytics is inactive . Opt-Out works only for this website and only for the browser you are using for the Opt-Out. Important: If you delete your cookies in this browser, you will have to opt-out again (click on the link above again).

For more information about how Google Analytics handles user data, see Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en External link icon.

Outsourced processing

We have entered into an agreement with Google for the outsourcing of our processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic data collection by Google Analytics

This website uses Google Analytics’ demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google Analytics as described in the section “Refusal of data collection”.

Storage period

User- and event-level information stored by Google that is associated with cookies, user IDs (e.g., UserID), or advertising IDs (e.g., DoubleClick cookies, Android Advertising ID) is collected, after 26 months it is anonymized or deleted. Details can be found under the following link: https://support.google.com/analytics/answer/7667196?hl=en External link icon.

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising program from Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

As part of Google AdWords, we use so-called conversion tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that your internet browser stores on your computer. These cookies expire after 30 days and are not used for personal identification of the user. Should the user visit certain pages of the website and the cookie has not yet expired, Google and the website can tell that the user clicked on the ad and proceeded to that page.

Each Google AdWords advertiser has a different cookie. Thus, cookies cannot be tracked using the website of an AdWords advertiser. The information obtained using the conversion cookie is used to create conversion statistics for the AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, advertisers do not receive any information that can be used to personally identify users. If you do not wish to participate in tracking, you can opt-out of this by easily disabling the Google Conversion Tracking cookie by changing your browser settings. In doing so, you will not be included in the conversion tracking statistics.

Conversion cookies are stored based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in analysing user behaviour to optimize both its website and its advertising.

For more information about Google AdWords and Google Conversion Tracking, see the Google Privacy Policy: https://www.google.de/policies/privacy/ External link icon.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, accept cookies for certain cases or generally exclude them and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. This service is provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

reCAPTCHA is used to check whether the data entered on our website (such as on a contact form) has been entered by a human or by an automated program. To do this, reCAPTCHA analyses the behaviour of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, how long the visitor has been on the website, or mouse movements made by the user). The data collected during the analysis will be forwarded to Google.

The reCAPTCHA analyses take place completely in the background. Website visitors are not advised that such an analysis is taking place.

Data processing is based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in protecting its site from abusive automated crawling and spam.

For more information about Google reCAPTCHA and Google’s privacy policy, please visit the following links: https://policies.google.com/privacy?hl=enExternal link icon und https://www.google.com/recaptcha/intro/android.html External link icon.

Google Analytics Remarketing

Our websites use the features of Google Analytics Remarketing combined with the cross-device capabilities of Google AdWords and DoubleClick. This service is provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

This feature makes it possible to link target audiences for promotional marketing created with Google Analytics Remarketing to the cross-device capabilities of Google AdWords and Google DoubleClick. This allows advertising to be displayed based on your personal interests, identified based on your previous usage and surfing behaviour on one device (e.g. your mobile phone), on other devices (such as a tablet or computer).

Once you have given your consent, Google will associate your web and app browsing history with your Google Account for this purpose. That way, any device that signs into your Google Account can use the same personalized promotional messaging.

To support this feature, Google Analytics collects Google-authenticated IDs of users that are temporarily linked to our Google Analytics data to define and create audiences for cross-device ad promotion.

You can permanently opt out of cross-device remarketing/targeting by turning off personalized advertising in your Google Account; follow this link: https://adssettings.google.com/authenticated?hl=en External link icon.

The aggregation of the data collected in your Google Account data is based solely on your consent, which you may give or withdraw from Google per Art. 6 (1) (a) GDPR. For data collection operations not merged into your Google Account (for example, because you do not have a Google Account or have objected to the merge), the collection of data is based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in analysing anonymous user behaviour for promotional purposes.

For more information and the Google Privacy Policy, go to: https://policies.google.com/technologies/ads External link icon.

Microsoft Advertising Program

Our online shop also uses the online advertising program “Bing Ads” and the associated conversion tracking, a service of Microsoft (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA, “Microsoft”). When you click on an ad from Microsoft Bing Ads, a cookie is set on your device, which is used for conversion tracking. If you visit a website of our online store and the conversion tracking cookie is still valid, then Microsoft Bing Ads and we can determine that you clicked on the ad placed with Bing Ads and were redirected to the page. We use the information collected with the conversion tracking cookie to compile statistics on the use of Microsoft Bing Ads. Among other things, we learn the total number of users who clicked on an ad placed by us at Microsoft Bing Ads and thus reached a website of our online shop.

Conversion cookies are stored based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in analysing user behaviour to optimize both its website and its advertising.

You can object to our use of this analysis service by preventing the storage of cookies on your device by setting your browser accordingly (e.g. by generally blocking the acceptance of cookies). Your usage will then not be recorded in our conversion tracking statistics. You can also prevent the use of the analysis service by clicking the following link: https://account.microsoft.com/privacy/ad-settings/ External link iconto declare your objection. Further information can be found at: https://privacy.microsoft.com/en-ca/privacystatementExternal link icon.

Facebook Pixel

Our website uses the visitor action pixel of Facebook Pixel to track traffic, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) to measure conversion.

This allows us to track the behaviour of site visitors after they are redirected to the provider’s Web site by clicking on a Facebook ad. Which allows the effectiveness of Facebook ads to be evaluated for statistical and market research purposes and future advertising to be optimized.

The data collected is anonymous to us as the operator of this website and we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook data usage guidelines. This may allow Facebook to serve advertisements on Facebook pages and outside Facebook. This use of data cannot be influenced by us as the site operator.

Please see Facebook’s Privacy Notice for more information about protecting your privacy: https://www.facebook.com/about/privacy/ External link icon.

You can also disable the remarketing feature “Custom Audiences” in the Advertisement Settings section of https://www.facebook.com/ds/preferences/?entry_product=ad_settings_screen External link icon. You must be logged in to Facebook to do this.

Even if you do not have a Facebook account, you can disable Facebook’s usage-based advertising on the European Interactive Digital Advertising Alliance website: https://www.youronlinechoices.com/uk/your-ad-choices External link icon.

Push Message Service OneSignal

We use OneSignal, a push message service of OneSignal Inc. 2194 Esperanca Avenue, Santa Clara, CA 95054, United States, (hereinafter “Onesignal”). This enables us to send users information (so-called push messages) via their browser with their prior consent and to organize, analyse and optimize the sending of push messages. For more information, please see OneSignal’s Privacy Policy, available at https://onesignal.com/privacy_policy External link icon. The data is collected and processed on the basis of Art. 6 (1) (a) GDPR.

5. Newsletter / Information Emails

Newsletter data

If you would like to receive our newsletter, we require a valid Email address as well as information that allows us to verify that you are the owner of the specified Email address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1) (a) GDPR. You can revoke consent to the storage of your data and Email address as well as their use for sending the newsletter at any time, e.g. through the “unsubscribe” link in the newsletter. The data processed before we receive your request may still be legally processed.

The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data we have stored for other purposes (e.g. Email addresses for processing your order remain unaffected.

Surveys, information or advertising by Email (“information Emails”)

If we have received your Email address in connection with the sale of a product or service, we will use it to send you surveys, information or other advertising about similar products or services in accordance with the legal requirements of section 7. paragraph 3 of the Act Against Unfair Competition. You can object to this at any time without incurring any costs other than the transmission costs according to the basic tariffs. To object, it is sufficient, for example, to send an Email to service@healthonventures.com or click on the unsubscribe link contained in our Emails. If you file an objection, the Email address concerned will be blocked immediately for further advertising data processing. The processing of the Email addresses for this purpose is carried out on the basis of Art. 6 lit. f GDPR. We have a legitimate interest in continuously optimising our website and offering you suitable products.

ActiveCampaign / Klaviyo

This website uses the services of ActiveCampaign and Klaviyo for sending newsletters and information e-mails. The providers are ActiveCampaign LLC, 1 N Dearborn St., 5th Floor, Chicago, Illinois 60602 USA (“ActiveCampaign”) and Klaviyo Inc., 125 Summer St, Floor 6 Boston, MA 02111 United States (“Klaviyo”).

ActiveCampaign and Klaviyo are services with which, among other things, the sending of e-mails can be prepared, adapted to your interests, organised and analysed. The data required for this (e.g. your order data or your e-mail address) is transmitted to ActiveCampaign or Klaviyo and stored on their US servers.

We have concluded an order data processing agreement with ActiveCampaign and Klaviyo. This also includes the standard contractual clauses of the European Commission for the lawful transfer of data between EU and non-EU countries. Furthermore, Activecampaign and Klaviyo have taken additional measures to ensure an adequate level of protection for the data transfer to the USA in accordance with the requirements of the ECJ ruling “Schrems II”. We continuously review the legality of the data transfers to and by Activecampaign or Klaviyo. For more information, please see (i) for Activecampaign at https://www.activecampaign.com/legal/gdpr-updates/gdpr-overview and https://www.activecampaign.com/legal/newscc and (ii) for Klaviyo under https://help.klaviyo.com/hc/en-us/sections/360011571352-Data-Privacy-and-Protection and https://www.klaviyo.com/legal/dpa

Our emails sent with ActiveCampaign or Klaviyo allow us to analyse the behaviour of email recipients. Among other things, we can analyse how many recipients have opened the email and how often which link in the newsletter was clicked. With the help of so-called conversion tracking, it can also be determined whether a predefined action (e.g. purchase of a product, sharing of information on social media, unsubscribes) has taken place after clicking on the links in the email. This information cannot be assigned to the respective email recipient. This is to analyse campaigns of newsletters or information emails. The results of these analyses can be used to better adapt future newsletters or information emails to the interests of the recipients.

If you do not want any analysis by ActiveCampaign or Klaviyo, you must unsubscribe from the email newsletter or our information emails. You can do this at any time without incurring any costs other than the transmission costs according to the basic rates. To unsubscribe, simply send an e-mail to service@healthonventures.com or click on the unsubscribe link contained in our e-mails.

In the case of information e-mails, data processing is based on our legitimate interest (Art. 6 para. 1 lit. f DSGVO), in the case of the newsletter on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). In the event of an objection to the use of your e-mail address for information e-mails, we will no longer use it for direct marketing purposes. You can also revoke your consent at any time by unsubscribing from the newsletter. In this case, we will delete the data you have provided to us for the purpose of receiving the newsletter. Data stored by us for other purposes will remain unaffected by this. The legality of the data processing procedures already carried out remains unaffected by the revocation.

For more details, please refer to the data protection provisions of (i) ActiveCampaign under: https://www.activecampaign.com/privacy-policy and (ii) of Klaviyo under https://www.klaviyo.com/legal/privacy-notice.

Order Processing

We have entered into a contract with ActiveCampaign for the processing of orders, obliging ActiveCampaign to protect our customers’ information and not to disclose it to third parties.

6. Plugins and tools

YouTube

Our website uses plugins from YouTube, which is operated by Google. The website is operated by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

We use YouTube in advanced privacy mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they view the video. However, YouTube’s enhanced privacy mode does not necessarily preclude the sharing of information with YouTube partners. YouTube connects to the Google DoubleClick network whether you are watching a video or not.

When you start a YouTube video on our site, it connects to YouTube’s servers. This will tell the YouTube server which of our pages you’ve visited.

If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account..

YouTube can also store various cookies on your device after you start a video. YouTube can use these cookies to obtain information about visitors to our website.

This information is used, among other things, to collect video statistics, improve usability and prevent fraud. The cookies remain on your device until you delete them.

If necessary, after the start of a YouTube video, further data processing operations may be triggered over which we have no control. When you visit one of our pages equipped with a YouTube plug-in, a connection is established to YouTube’s servers. This will tell the YouTube server which of our pages you have visited.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) GDPR.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://policies.google.com/privacy?hl=en-US External link icon.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to Art. 6 (1) (f) GDPR.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https: https://developers.google.com/fonts/faq External link icon and in Google’s privacy policy at https://policies.google.com/privacy External link icon.

Google Maps

This site uses the Google Maps map service via an API. It is operated by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of making our website appealing and to an error-free entry of the billing and delivery address. This constitutes a justified interest pursuant to Art. 6 (1) (f) GDPR.

Further information about handling user data, can be found in the data protection declaration of Google at https://policies.google.com/privacy?hl=en&gl=en External link icon.

7. Payment service providers

PayPal

Our website accepts payments via PayPal. The provider of this service is PayPal (Europe) S.à.r.l & Cie, S.C.A. (22-24 Boulevard Royal, L-2449 Luxembourg.

If you select payment via PayPal, the payment data you provide will be supplied to PayPal based on Art. 6 (1) (a) (Consent) and Art. 6 (1) (b) GDPR (Processing for contract purposes). You have the option to revoke your consent at any time with future effect. It does not affect the processing of data previously collected.

Amazon Pay

We also offer payment with Amazon Pay on our website. The providers of this payment service are Amazon Payments s.c.a. and, secondarily, Amazon EU SARL, Amazon Services Europe SARL and Amazon Media EU SARL, all three located at 5, Rue Plaetis L 2338, Luxembourg (hereinafter “Amazon Pay”)

If you select payment via Amazon Pay, the shopping cart value is transferred to Amazon Pay. Amazon Pay in turn transmits your contact data to us for the purpose of order processing. This transmission of your data is based on the basis of Art. 6 (1) (a) GDPR (consent) and Art. 6 (1) (b) GDPR (processing to fulfill a contract). You have the possibility to revoke your consent to data processing at any time. A revocation has no effect on the data processing operations in the past.

Credit card

We also offer credit card payment on our website. The payment service provider is Stripe, Stripe Payments Europe, Ltd, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin (hereinafter “Stripe”).

If you select credit card payment, the payment details you enter will be sent to Stripe. Your data will be transmitted to Stripe on the basis of Art. 6 (1) (a) GDPR (consent) and Art. 6 (1) (b) GDPR (processing to fulfill a contract). You have the possibility to revoke your consent to data processing at any time. A revocation has no effect on the data processing operations in the past.

On presentation of invoice

Our company regularly checks the creditworthiness of our customers when concluding contracts, and in certain cases in which there is a justified interest, also with existing customers. For this purpose, we cooperate with Creditreform Boniversum GmbH, Hellersbergstraße 11, 41460 Neuss (“Boniversum”), from which we receive the necessary data. For this purpose, we transmit your name and contact details to Boniversum. The information pursuant to Art. 14 GDPR on data processing at Creditreform Boniversum GmbH can be found here: https://www.boniversum.de/eu-dsgvo/?lang=en External link icon.

The transfer of your data to Boniversum is based on Art. 6 para. 1 lit. a GDPR (consent) and Art. 6 para. 1 lit. b GDPR (processing to fulfil a contract). You have the option of withdrawing your consent to data processing at any time. A revocation has no effect on the effectiveness of past data processing operations.

8. Anti-snoring test

We collect and store the results of the SomniShop anti-snoring test to analyse the test results in aggregated form and to continuously improve the test. For this purpose, we collect the test results anonymously and with a randomly generated numerical code that does not provide any information about your person. We have a legitimate interest in this data collection and processing for analysis and improvement of the test in accordance with Art. 6 (1) (f) GDPR. No personal data, such as the complete IP address, is collected and stored together with the test result, unless you give us your consent. Any feedback on the test result will only be obtained with your consent. Consent given can be revoked at any time.

9. Partnership program

Amazon Affiliate Program

The operators of the pages participate in the Amazon EU partner program. On our sites, advertisements and links to the Amazon site are integrated through Amazon, on which we can earn money through reimbursement of advertising costs. Amazon uses cookies to track the origin of orders. This allows Amazon to recognize that you have clicked the affiliate link on our website.

Amazon cookies” are stored on the basis of Art. 6 lit. f GDPR. The website operator has a justified interest in this, as the amount of his affiliate remuneration can only be determined through the cookies.

Further information on the use of data by Amazon can be found in Amazon’s data protection declaration: https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=502584 External link icon.

10. Application for employment

When you apply to us, we process the personal data you provide to us (such as personal details, contact details, certificates and credentials). We use this data exclusively for the application process, in particular to make a decision about your application. This data processing is based on Art. 6 para. 1 lit. b GDPR (general contract initiation) and § 26 BDSG (German Federal Data Protection Act)

Retention period of the data

If we are unable to make you a job offer, you reject a job offer, withdraw your application, revoke your consent to data processing or request us to delete the data, the data transmitted by you including any remaining physical application documents will be stored for a maximum of one year after completion of the application process (retention period) in order to be able to trace the details of the application process in the event of discrepancies (Art. 6 Para. 1 lit. f GDPR). You may object to this storage if you have legitimate interests that outweigh our interests.

After expiry of the retention period, the data will be deleted unless there is a legal obligation to retain it or any other legal reason for further storage. If it is evident that the retention of your data will be necessary after the expiry of the retention period (e.g. due to an impending or pending legal dispute), deletion will only take place when the data has become irrelevant. Other legal storage obligations remain unaffected.